One of our great added value features is the “Online Call Statistics” feature. This feature allows you to go online at any time and find out the phone numbers of people who have called your number, what time they called you, and how long the call lasted.
It also tells you how quickly the call was answered, so if you have a call centre, it is an ideal way to check if your staff are answering calls quickly enough, or if you need to provide better customer service to your callers.
You can also see the details of any missed calls, so you can phone back any customers whose calls you might have missed.
This feature is also great for companies that are running advertising campaigns. If you use different numbers in different adverts, you can keep a close eye on which numbers, and therefore which adverts, are giving you a good return on your investment.
The Online Call Statistics feature can be added to any of our 0845 numbers, 0844 numbers, 0800 numbers and Virtual Numbers. For more information, visit our website.